Returns & Exchanges
At Mega Furniture, we want you to love your home, which is why we offer a 30-day return policy on most items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos of the item in its original condition.
Prepare for Pickup
Ensure the furniture is disassembled and placed back in its original packaging to prevent any damage during the return transit.
Schedule Collection
Our logistics partners will reach out to schedule a convenient time to pick up the item directly from your doorstep.
Receive Your Refund
Once the item is inspected at our warehouse, we will issue a full refund to your original payment method, minus applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing